Terms of Service for Not A Number LLC
Not A Number LLC develops various software products. The privacy of our users is of utmost importance to us, and we are committed to protecting their personal information. Please check the product's privacy policy for the most accurate and up-to-date information. This privacy policy is just a general overview of our privacy practices and is not a whole and complete list of all the information we collect and how we use it.
Information We Collect
When you use a product created by Not A Number LLC, we may collect certain information from you, including:
- Personal Information: This includes your name, email address, and any other information you provide to us when you sign up for our service.
- Usage Information: This includes information about how you use the app, such as the types of lessons you take and your progress.
- Device Information: This includes information about the device you use to access the app, such as your device operating system and browser type.
How We Use Your Information
We may use the information we collect from you to:
- Provide and improve our services, including tailoring the lessons and exercises to your specific needs and preferences.
- Communicate with you about our services, including sending you updates and promotional materials.
- Analyze how our users use the app, and improve our services based on this analysis.
How We Protect Your Information
We take the security of your personal information very seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Disclosure of Information
We will not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information with third-party service providers who help us provide and improve our services, and with law enforcement agencies or other third parties if we are required to do so by law.
Link to the privacy policy of third-party service providers used by the app
Changes to This Policy
We may update this privacy policy from time to time. If we make any material changes to the policy, we will notify you by email or by posting a notice in the app.
Contact Us
If you have any questions or concerns about this privacy policy, or about the collection, use, or disclosure of your personal information by Not A Number LLC, please contact us at support@notanumber.llc.
This privacy policy is effective as of April 8, 2023.
Refund and Dispute Policy
We strive to provide the best possible service and products. If you are unsatisfied with your purchase, please contact our customer service team within 14 days of your purchase. We will work with you to resolve any issues and, if necessary, process a refund according to our refund policy.
Cancellation Policy
For subscription-based services, you may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. No refunds will be provided for partial subscription periods.
Return Policy
For physical goods, we accept returns within 30 days of purchase. The item must be unused and in the same condition that you received it. To initiate a return, please contact our customer service team for instructions and a return shipping address.
Legal and Export Restrictions
Our products and services are subject to U.S. export laws and regulations. By using our services, you agree to comply with these laws and regulations. Some of our products may not be available in certain countries due to legal restrictions.
Promotions
Any promotions or discounts offered by Not A Number LLC are subject to their own specific terms and conditions, which will be clearly communicated at the time of the offer.